HELP CENTRE
Whether you’re looking for assistance with your order, care advice for your shoes, or information on delivery and returns, you’ll find the answers you need below.
HOW DO I PLACE AN ORDER?
Browse our curated collections and select your desired size. Add the item to your cart and proceed through our secure checkout. You will receive an email confirmation once your order is placed.
HOW CAN I TRACK MY ORDER?
Once your order has shipped, you’ll receive a tracking link via email. You can also log into your account to view real-time tracking updates.
WHEN WILL MY ORDER BE DELIVERED?
UK orders typically arrive within 2–3 business days. International delivery times vary by destination. A full delivery estimate is available at checkout.
WHAT IS YOUR RETURN POLICY?
You have 14 days from receipt to return your order. Items must be unworn and in original packaging.
WHICH COUNTRIES DO YOU SHIP TO?
We deliver worldwide with the exception of a few restricted regions. See the full list of eligible countries at checkout.
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