Shipping policy
Legal
Shipping Policy
Last updated — May 2026
1812 ships to a carefully selected number of countries internationally. Every order is handled with care from our production base in England.
This policy covers dispatch, delivery, and shipping conditions for all orders placed through www.1812england.com. At this time, 1812 does not ship to all countries. Please ensure your country is among our eligible shipping destinations before placing an order. 1812 and 1812 England are trading names of DISHONOR Ltd, a private limited company registered in England and Wales.
01
Dispatch
Dispatch times vary by product. Estimated dispatch timeframes are stated on each product page. All timeframes are calculated from the point of order confirmation, Monday to Friday, excluding UK public holidays.
— Standard products: dispatched within 2–5 business days
— Made-to-order products: lead times stated individually at point of purchase
02
Carrier
1812 ships all orders via DPD. A tracking number will be provided by email once your order has been dispatched. You can use this to monitor your delivery through the DPD tracking portal.
1812 reserves the right to use an alternative carrier of equivalent service where necessary, without prior notice.
03
Delivery Timeframes
Estimated delivery timeframes from the point of dispatch are as follows. These are estimates only and are not guaranteed delivery dates.
United Kingdom
2–5 business days from dispatch.
European Union
5–10 business days from dispatch. Delivery may be subject to customs clearance in the destination country. 1812 ships to a selection of EU countries. Eligible destinations are listed at checkout.
International
7–14 business days from dispatch. Delivery timelines vary by destination and may be affected by local customs procedures. 1812 ships to a limited selection of international destinations. Eligible countries are confirmed at checkout. If your country is not listed, we are unable to fulfil your order at this time.
04
Shipping Costs
Shipping costs are calculated at checkout based on your delivery address and order contents. The full shipping charge will be displayed before payment is taken.
1812 does not add hidden charges after checkout. The amount shown at the point of payment is the amount charged for delivery.
05
Duties, Taxes & Customs
All prices on www.1812england.com are inclusive of UK VAT where applicable. For orders delivered outside the United Kingdom, VAT may not apply but local import duties, taxes, and customs charges will be the responsibility of the customer.
Where applicable, duties and taxes incurred by your country will be collected at checkout or invoiced by the carrier upon delivery. These charges are determined by the destination country and are outside the control of 1812. They are not included in the product price or shipping cost displayed on our website.
By placing an order for delivery outside the United Kingdom, you accept responsibility for all duties, taxes, and customs charges applicable in your country. Refusal to pay such charges does not entitle you to a refund of the original order, and any costs incurred by 1812 as a result of refused delivery may be deducted from any applicable refund.
We recommend checking the import regulations applicable to your country before placing an order.
06
Delivery Address
Please ensure your delivery address is accurate and complete at the time of ordering. 1812 cannot be held responsible for orders delayed or undelivered due to incorrect address details provided at checkout.
If a delivery attempt fails due to an incorrect address or non-response, redelivery charges may apply. If an order is returned to us undelivered, we will contact you to arrange redelivery at your cost.
Address changes cannot be guaranteed once an order has been dispatched. Contact us immediately at info@1812england.com if you need to amend your delivery details.
07
Risk & Ownership
Risk in the goods passes to you upon delivery. Ownership of the goods passes to you upon receipt of full payment.
Once delivered, responsibility for the product rests with you. If your order shows as delivered but has not been received, please contact us at info@1812england.com and we will investigate with DPD.
08
Delays
1812 is not liable for delivery delays caused by circumstances outside our reasonable control, including carrier delays, customs processing, adverse weather, industrial action, or force majeure events.
If your order has not arrived within the estimated timeframe, please contact us at info@1812england.com and we will investigate on your behalf.
09
Contact
For all shipping and delivery enquiries:
Email: info@1812england.com
Hours: Monday to Friday, 11:00–15:00 GMT
Response time: within two working days
1812
1812 and 1812 England are trading names of DISHONOR Ltd. Registered in England and Wales. Company No: 10532222.
