Shipping policy

Every 1812 order is handled with care from England. This policy covers dispatch, delivery and delivery charges for all orders placed through www.1812england.com.

1812 and 1812 England are trading names of DISHONOR Ltd, a private limited company registered in England and Wales.

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01

Dispatch

Dispatch times vary by product and are stated on each product page. All timeframes run from order confirmation, Monday to Friday, excluding UK public holidays.

Standard products: dispatched within 2 to 5 working days

Made to order products: lead time stated individually at the point of purchase

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02

Carrier

1812 delivers all orders by DPD. A tracking number is sent by email once your order has been dispatched, so you can follow the delivery through DPD.

1812 may use an alternative carrier of equivalent service where necessary, without prior notice.

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03

Where We Deliver

1812 currently delivers within the United Kingdom only. Orders cannot be placed for delivery outside the United Kingdom at this time.

For enquiries from outside the United Kingdom, contact info@1812england.com.

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04

Delivery Timeframes

United Kingdom: 2 to 5 working days from dispatch. These are estimates, not guaranteed delivery dates.

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05

Delivery Costs

Delivery costs are shown at checkout before payment is taken. No further charges are added after checkout.

UK standard delivery: £4.95 on orders under £100

Complimentary UK delivery on orders of £100 and over

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06

Prices and VAT

All prices on www.1812england.com include UK VAT.

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07

Delivery Address

Please make sure your delivery address is accurate and complete when you order. 1812 cannot be held responsible for orders delayed or undelivered because of incorrect address details given at checkout.

If a delivery attempt fails because of an incorrect address or no response, redelivery charges may apply. If an order is returned to us undelivered, we will contact you to arrange redelivery at your cost.

Address changes cannot be guaranteed once an order has been dispatched. Contact info@1812england.com immediately if you need to change your delivery details.

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08

Risk and Ownership

Risk in the goods passes to you on delivery. Ownership passes to you on receipt of full payment.

If your order shows as delivered but has not arrived, contact info@1812england.com and we will investigate with DPD.

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09

Delays

1812 is not liable for delays caused by circumstances outside our reasonable control, including carrier delays, adverse weather, industrial action or force majeure events.

If your order has not arrived within the estimated timeframe, contact info@1812england.com and we will investigate on your behalf.

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10

Contact

For all delivery enquiries:

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1812

1812 and 1812 England are trading names of DISHONOR Ltd. Registered in England and Wales. Company No: 10532222.